Travel Information: COVID-19

Our Commitment to Our Guests

Property Precautions and Updates

We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our guests and team members is of the utmost importance.

SPA CLOSURE:

Please note that our spa is currently closed until further notice.

FACE COVERINGS:

Face coverings are strongly encouraged by Martin County Board of County Commissioners. During your visit, we ask our guests to be our partner by following guidelines that are intended to keep you and our team safe and healthy which include:
  • Wearing a face mask at all times in public areas (our team is required to wear a mask in all public areas of the hotel and restaurants)
  • Allowing 6 feet of space between you and other parties
  • Frequent handwashing or sanitizing at our available stations throughout the resort
 

OUR COMMITMENT TO CLEANLINESS:

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and team members. Our health and safety measures include the following:

  • Compliance with all minimum state and local guidelines related to COVID-19
  • All team members have been trained on our new protocols
  • Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus
  • Face coverings required as part of uniforms for all team members
  • Hand Sanitizer Stations at high traffic guest touch points
  • Signage throughout public spaces on cleanliness, social distancing, and hand hygiene
  • Elimination and/or offering alternative options for any shared-use items that can’t be cleaned after guest use
  • Limiting team member room entry during stay (housekeeping, in-room dining)
  • Surface disinfecting wipes in guest rooms

We ask that anyone who feels unwell or has been in recent contact with someone with COVID-19 postpone their travel for the safety of other guests and our team members.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.
 

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