Reservations Policy

Reservations Policy

GUARANTEE POLICY:

A credit card is required to book this hotel reservation. If you wish to cancel, please do so in the allotted number of days below prior to arrival to avoid cancellation penalties. Should you cancel this hotel reservation within the allotted number of days of arrival, one night's room and tax will be charged to this credit card. In the event you do not arrive on the above arrival date, your reservation will be cancelled and a one night's room and tax will be charged to this credit card.

For your security, a photo ID is required upon check-in to verify your reservation.
 

CANCELLATION POLICY:

72 hours prior to date of arrival on applicable reservations. Advance Rate Plans are fully prepaid, non-changeable, and non-refundable. Should you cancel an Advance Rate Plan or in the event that you do not arrive on the arrival date, the full amount of the reservation shall be forfeited. Each particular rate plan has clearly defined cancellation polices as you proceed further into the booking process.

At check-in, the Front Desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. A State Tax of 6%, Occupancy Tax 5% and $29 nightly resort fee plus tax will apply to each reservation.
 

RESORT FEE PROVIDES:

  • Valet parking (1 vehicle)
  • In-room bottled water (2)
  • Wireless Internet
  • In-room coffee
  • Pool towel service at the resort pool and hot tub
  • Fitness Center
  • Daily newspaper
  • Daily turndown service
  • Business center for computing and printing needs
  • Unlimited local calls and toll-free number access

100% of the resort fee is used to support these services. No portion of the resort fee constitutes a gratuity and no portion goes to any resort associate.

Photos of guestrooms are representative of the general design and view of the rooms. The exact layout and view in any of the guestroom photos are not guaranteed.

Due to the limited parking available on the beach, large items such as trailers, boats, RV's, jet skis, etc. cannot be accommodated. Please contact the resort prior to arrival for assistance in making alternate arrangements. Only one vehicle per room is permitted.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the rates or details of the reservation contains or resulted from a mistake or error. Advance reservations for Dining must be made directly with the proper outlet after confirming your Room Package Reservation. All packages exclude taxes, resort fee and gratuities.

If you selected a reservation which includes a package please contact the resort prior to your arrival to confirm your dining reservations. Packages do not include gratuities.
 

Occupancy Policy:

For guest safety and optimal comfort in our accommodations, no additional bedding outside of the existing bed configuration in our guest rooms and suites will be provided - this includes rollaway beds and cots. Pack and plays are available upon request for children up to three years old and within the safety guidelines of the equipment provided.

 

DOG POLICY:

Hutchinson Shores Resort & Spa welcomes well-mannered dogs 30 lbs. or less. Guests bringing dogs will be charged $75 per night, per dog; maximum of two dogs per room. Room type and location restrictions may apply. Guests will be responsible for any property damage inadvertently caused by their dogs.

Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above.

 

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